Return & Refund Policy
If you are not completely satisfied with your purchase in any way, no problem!
You may return your OSTRICHPILLOW® order for free within 14 days of receipt.*
You will have to request the authorization for the return by filling up this form online. Once approved, you will receive an email with steps to follow along with a return label for the pick-up.
You will have up to 7 days to send back the item. Upon arrival, if everything complies we will issue a refund minus original shipping costs.
Only items purchased directly from ostrichpillow.com will be accepted. For more info go here.