Privacy & Cookies Policy

Privacy and Cookies Policy

 

Privacy Policy

We inform you that the website eu.ostrichpillow.com (the “Website”) is operated by Studio Banana S.L. (hereinafter, “Studio Banana”, “we”, “us” or “our”). The “User”, “You” and “Your” means you as the user of our Website.

This privacy and cookies policy ("Privacy Policy") is intended to inform You about how we gather, define, and use Your information (as defined below). This Privacy Policy, and our separate Legal Terms, make up our Website “Legal Terms”.

Access to and use of the Website by You implies Your full acceptance of the Website Legal Terms. In this regard, if You access and use the Website You agree to comply with the provisions indicated in the mentioned legal documents. The provision of the Website service is limited to the period during which You are connected to the Website or to any of the services provided via same. Therefore, You must read this Privacy Policy carefully each time You intend to use the Website, since it may undergo changes.

All Your personal information shall be held and used in accordance with the Constitutional Act 15/1999, on Personal Data Protection, and Royal Decree 1720/2007, containing the Regulation of the Constitutional Act 15/1999 (jointly, the "Legislation"). 

Studio Banana is the data controller of the personal data we will collect from You.

 

What information do we collect?

When You visit our Website, You may provide us with personal data through the following means, among others:

  • (i) by completing a data collection form on our Website; or
  • (ii) by sending an email to us, in which case we may retain the content of Your email messages together with Your email address and our responses.

Furthermore, by accessing the Website we may also collect information about Your computer, including, where available, Your IP address, operating system and browser, for system administration tasks. 

 

How do we use the information that You provide to us?

In compliance with the Legislation, we inform You that the personal data collected through Your access to the Website, through any data collection forms of the Website or through the sending of emails will be included in a personal data filing system of which Studio Banana is the data controller. 

We use Your information with the following purposes: (i) manage Your navigation through the Website; (ii) carry out the contract executed between You and Studio Banana when You purchase a product through the Website (carrying out any actions needed in order to complete Your payment, the execution of the Terms and Conditions, the preparation of Your order, its sending, communicating with You may any issues arise, etc.); and (iii) for the purposes indicated in each data collection forms. Please note that when You click the button “Submit” or similar, intended to send to Studio Banana any data collection form available in the Website, You declare that the information and personal data provided are accurate and updated.

In limited circumstances we may transfer Your information to other third party organizations if we are under a duty to disclose or share Your information to comply with any legal obligation or in order to enforce or apply our Legal Terms and other agreements or protect the rights, property, or safety of our clients, or others. This includes exchanging information with other companies and organizations for fraud protection.

 

Commercial communications

We inform You that we can collect Your consent with the purposes to send You commercial communications through each data collection form. Where You have expressly consented, by filling in the opt-out box that may appear in the data collection form when browsing our Website we may contact You by email, post, sms, or through any other equivalent electronic communication mean, with information about our products or services that we feel may be of interest to You. You can let us know at any time if You no longer wish to receive these communications by contacting info@ostrichpillow.com.

 

Your consent

By using our Website You consent to our collection and use of certain data as described in this Privacy Policy and our Cookie Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep You aware of what information we collect, how we use it and under what circumstances we may disclose it.

We also inform You that You may revoke the consent given for the processing of Your data, whenever this is legally appropriate, by sending a notice to Studio Banana as provided below.

 

How can you access your Information?

You may exercise at any time Your rights of access, rectification, cancellation and objection to the processing of Your personal data by sending a written notice, attaching a photocopy of a document evidencing Your identity, to the following email address: info@ostrichpillow.com 

 

Where we store Your personal data 

Personal data and information we collect from You may be transferred to and stored at a destination outside the European Economic Area ("EEA"). Specifically, we may use the services provided by Shopify Inc. 150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada. All the previous will be in accordance with the Legislation. Furthermore, we will take all steps reasonably necessary to ensure that Your information is treated securely and in accordance with this Privacy Policy.

 

Security

We have implemented and we maintain the highest standards of security required by the Legislation to protect Your personal information from accidental loss and from unauthorized access, use, or disclosure. However the transmission of information via Internet is not completely secure. So, whilst we will do our best to protect Your information, we cannot ensure the security of Your data during transit to our Website. Any information You submit is sent at Your own risk. Once we have received Your information we will use strict procedures and security features to prevent unauthorized access.

 

Third party sites

Our Website browser and application may contain links to sites controlled by third parties. Please remember that when You use a link to go from our Website to another website, our Privacy Policy is no longer in effect. This Privacy Policy does not reflect the privacy practices of those third party sites. Please bear in mind that we are not responsible for the privacy and data processing of other websites. Your browsing and interaction on any other website, including websites which are linked to ours, is subject to that website’s own rules and policies. We recommend that You read the privacy and data processing policies of other websites that You may visit using the link in our Website or in any other manner. For more information please see our Terms and Conditions.

 

Cookies Policy

 

Similar to other commercial websites, our Website uses a technology called "cookies" and web server logs to collect information about how our Website is used.

 

A cookie is a very small text document, which often includes an anonymous unique identifier. When You visit a website, that site's computer asks Your computer for permission to store this file in a part of your hard drive specifically designated for cookies. 

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on our Website, Your performance in our Website, the purchases you make and the websites visited just before and just after our Website.

For further details on cookies please visit www.allaboutcookies.org, where You can find comprehensive information on cookie restriction and blocking for a wide variety of browsers.

 

How we use Cookies

We use the cookies described below.

We use both our own cookies and third party cookies. That is, both we and third party companies set cookies through this Website.

We use “analytical” cookies which, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our Website and which parts of the Website are  most popular. This helps us gather feedback so that we can improve our Website and better serve our users and clients.

We use “technical” cookies which allow You to browse through our Website using the different features that it offers (identifying the session, remembering an order’s elements, sharing content in social media networks, etcetera).

We use “session” cookies which enable You to carry information across pages of the Website and avoid having to re-enter information. Session cookies enable us to compile statistics that help us to understand how the Website is being used and to improve its structure. 

We use “persistent” cookies which are cookies that remain in the cookies file of Your browser for longer and help us to recognize You as a unique visitor to the Website, tailoring the content of certain areas of the Website to offer You content that match Your preferred interests.

We use “third party” cookies, installed by third party service providers. In particular, we use Google Analytics, a service provided by Google which enable us to know statistical facts about the behavior of users in our Website.

 

Consent

In case you continue browsing through our Website, you accept the installation of cookies in your device according to this cookies policy.

 

Refusing Cookies

You can block cookies by activating the setting on Your browser which allows You to refuse the setting of all or some cookies. Almost all browsers permit You to be warned of the presence of cookies or to reject them automatically. If You reject them, You may continue to use our Website, although You use of some of its services may be limited. However, please note that if You use Your browser settings to block all cookies (including essential cookies) You may not be able to access all or parts of our Website.

You may also delete cookies at any time by going to the browsing settings on Your web browser.

May you have any query on the above, please contact us at info@ostrichpillow.com